
Questions people actually ask
Does it get hot?
No. It feels gently warm, never like a burn. If your skin stings or turns red, take it off.
How long does one patch last?
Up to 12 hours. Then peel it off and put on a fresh one the next day.
Can I wear it at work?
Yes. It is thin enough to hide under a shirt and stays put when you sit, drive or walk.
Where can I use it?
Lower back, shoulders and neck. Always on clean, dry, unbroken skin.
Can I sleep with it on?
Keep wear time to 12 hours or less and do not use it together with a heating pad or electric blanket.
Can I shower with it?
Take it off first, dry the skin, then put a new one on.
How does the subscription work?
With auto-refills on, a new order ships every month at 20% off. You can skip a month or cancel anytime from your account or by emailing info@neurogena.us.
Can I return it?
Yes, within 60 days — on bags that are still sealed in their original packaging. Email info@neurogena.us for an RMA number first.